Conditions d’utilisation

TERMS OF SERVICE

Last Updated: September 9, 2026

Welcome to curlyx. These Terms of Service govern your use of our website and your purchase of products from our online store.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. General

This website is operated by curlyx.

Throughout the website, the terms "we", "us", "our", and "Store" refer to curlyx . The terms "you", "your", and "customer" refer to anyone accessing or purchasing from our website.

Our online store is hosted on Shopify, which provides us with the e-commerce platform that allows us to sell our products and services online.

2. Eligibility

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • The information you provide to us is accurate and complete.

  • You will use our website only for lawful purposes.

  • You will not use the website to engage in fraudulent, abusive, or unauthorized activities.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, sizes, colors, and other information displayed on our website are accurate.

However, colors and appearances may vary depending on your device or screen settings.

We reserve the right to:

  • Correct errors or inaccuracies.

  • Change product information without prior notice.

  • Modify or discontinue products.

  • Limit the quantity of products available for purchase.

Product availability is not guaranteed until your order has been accepted and confirmed by us.

4. Pricing

All prices displayed on our website are listed in USD

We reserve the right to change product prices at any time without prior notice.

If an incorrect price is displayed due to a technical or human error, we reserve the right to cancel the affected order and refund any payment received.

Any applicable taxes, duties, or other charges will be communicated during the checkout process where applicable.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation by email or other communication method. An order confirmation does not necessarily mean that the order has been accepted.

We reserve the right to refuse, cancel, or limit an order for reasons including:

  • Product availability.

  • Pricing or listing errors.

  • Suspected fraudulent activity.

  • Incorrect customer information.

  • Shipping restrictions.

  • Violation of these Terms of Service.

If we cancel an order after payment has been received, the amount paid for the cancelled order will be refunded using the applicable payment method.

6. Payment

We accept the payment methods displayed during checkout.

You agree to provide accurate and valid payment and billing information.

By submitting payment information, you confirm that you are authorized to use the payment method.

We are not responsible for delays, declines, or errors caused by banks, payment gateways, card issuers, or other third-party payment providers.

7. Shipping and Delivery

Orders will be shipped to the address provided by you during checkout.

Estimated delivery times are provided for informational purposes and may vary because of:

  • Courier delays.

  • Weather conditions.

  • Public holidays.

  • Incorrect or incomplete addresses.

  • Customs or import procedures.

  • Unforeseen circumstances.

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's services and procedures.

Please refer to our Shipping Policy for detailed information about shipping charges, estimated delivery times, and order processing.

8. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds are subject to our Refund and Return Policy.

Before purchasing, customers should carefully review the applicable return conditions, eligibility requirements, time limits, and exclusions.

We reserve the right to refuse a return or refund when the applicable requirements have not been met.

9. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible at:

Email: curlyxshop@gmail.com

Cancellation requests may not be accepted after an order has been processed or shipped.

If an eligible cancellation is approved, the refund will be processed according to our Refund Policy.

10. Customer Information

You agree to provide accurate, current, and complete information when placing an order or creating an account.

You are responsible for ensuring that your:

  • Name

  • Shipping address

  • Billing address

  • Email address

  • Phone number

  • Payment information

are correct.

We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

11. Intellectual Property

All content appearing on this website, including but not limited to:

  • Logos

  • Brand names

  • Product photographs

  • Product descriptions

  • Graphics

  • Designs

  • Text

  • Videos

  • Website layout

is owned by or licensed to curlyx unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.

12. User Reviews and Content

If you submit reviews, comments, photographs, testimonials, or other content to our website, you agree that the content:

  • Is truthful and not misleading.

  • Does not violate the rights of another person.

  • Does not contain unlawful, offensive, abusive, or harmful material.

  • Does not infringe copyright, trademark, privacy, or other rights.

We reserve the right to remove content that violates these requirements.

13. Prohibited Uses

You agree not to use our website:

  • For unlawful purposes.

  • To commit fraud.

  • To attempt to gain unauthorized access to our systems.

  • To interfere with the security or operation of the website.

  • To transmit viruses or malicious code.

  • To collect personal information from other users without authorization.

  • To reproduce or exploit our website or content without permission.

  • To engage in activities that could damage our business or customers.

14. Third-Party Services

Our store may use third-party services such as payment processors, shipping companies, analytics providers, advertising platforms, and other applications.

Your use of third-party services may also be subject to the terms and policies of those third parties.

We are not responsible for the policies, availability, security, or actions of third-party services that we do not control.

15. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

Please review our Privacy Policy before using our website or placing an order.

16. Disclaimer

We make reasonable efforts to keep our website available and information accurate. However, we do not guarantee that:

  • The website will always be available.

  • The website will be completely error-free.

  • Product information will always be free from errors.

  • The website will be free from viruses or other harmful components.

Your use of the website is at your own risk to the extent permitted by applicable law.

17. Limitation of Liability

To the maximum extent permitted by applicable law, [STORE NAME] will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

18. Indemnification

You agree to indemnify and hold harmless curlyx,its owners, employees, contractors, service providers, and affiliates from claims, losses, damages, liabilities, and expenses arising from:

  • Your violation of these Terms.

  • Your misuse of the website.

  • Your violation of applicable laws.

  • Your infringement of the rights of another person.

19. Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will be posted on this page with the updated date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

20. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable to Canada, without prejudice to any mandatory consumer protection rights that may apply to you.

Any disputes will be handled by the courts or other appropriate dispute-resolution authorities having jurisdiction under applicable law.

21. Contact Information

If you have questions about these Terms of Service, please contact us:

Store Name: curlyx
Email: curlyxshop@gmail.com
Business Address: MB R2P 0R6, Canada
Website: [STORE WEBSITE]

Thank you for shopping with curlyx.